FAQs
Frequently Asked Questions (FAQs)
1. What products does House of Mobiles sell?
House of Mobiles offers a wide range of high-quality mobile accessories, including mobile covers, chargers, cables, power banks, earphones, screen protectors, and other smartphone accessories designed for durability and performance.
2. Do you deliver across Pakistan?
Yes, House of Mobiles delivers nationwide across Pakistan through reliable courier partners such as TCS and Leopard Courier.
3. How long does delivery take?
Our standard delivery time is:
• 5–6 working days for major cities
• 7–8 working days for other areas in Pakistan
Delivery times may vary during holidays, promotions, or unforeseen circumstances.
4. Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery (COD) service across Pakistan. Customers can also choose to pay securely using online payment methods.
5. Is delivery free?
Yes, House of Mobiles offers free delivery on all orders across Pakistan with no hidden charges.
6. How can I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this tracking number on the courier company's website to check your order status.
7. Can I cancel my order?
Yes, you can cancel your order before it is dispatched, usually within 4 hours of placing the order. Once the order has been shipped, cancellation is no longer possible.
8. What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery and share:
• Your Order Number
• Photos of the product
Our support team will assist you with a resolution.
9. What happens if I am not available during delivery?
If the courier cannot reach you, they will attempt delivery again. If the parcel remains undelivered due to customer non-response, it may be returned to our warehouse.
10. How can I contact House of Mobiles?
You can contact our customer support team for any queries related to orders, delivery, or products.
📞 Phone / WhatsApp: +92 303 2659137
🌐 Website: www.houseofmobiles.pk
11. Are your products original and high quality?
Yes, we carefully source our products to ensure durability, compatibility, and high quality, so customers receive reliable mobile accessories at competitive prices.
12. Can I order multiple products in one order?
Yes, you can add multiple products to your cart and place them in a single order. In rare cases, items may be shipped separately depending on stock availability.