Warranty Claim

Warranty Policy – House of Mobiles

At House of Mobiles, we are committed to providing reliable and high-quality mobile accessories. To ensure customer confidence, selected products come with a 1-Year Replacement Warranty against manufacturing defects. Warranty services are provided in collaboration with Carlcare, our authorized service partner.

Warranty Duration

All eligible products are covered under a 12-month warranty, starting from the original date of purchase.

What the Warranty Covers

The warranty applies to the following conditions under normal usage:

• Manufacturing defects
• Product performance issues caused by factory faults
• Functional problems that occur under normal operating conditions

What the Warranty Does Not Cover

The warranty does not apply in the following situations:

• Physical damage or accidental damage
• Water or moisture damage
• Damage caused by misuse, negligence, or improper handling
• Repairs or modifications performed by unauthorized service centers
• Normal wear and tear over time

How to Claim Warranty

To initiate a warranty claim, please follow these steps:

  1. Contact House of Mobiles Customer Support.

  2. Provide your purchase invoice or order confirmation as proof of purchase.

  3. Our support team will guide you through the Carlcare warranty claim process and provide further instructions.

Customer Support: +92 303 2659137

Replacement Policy

If the product is confirmed to have a manufacturing defect after inspection, a replacement will be provided according to the warranty terms and conditions.

Important Notice

All warranty claims are subject to inspection and approval by the authorized service partner (Carlcare). Final decisions regarding warranty eligibility will be based on their technical assessment.